Des Plaines, IL
Home MenuAmbulance Bills
For questions regarding ambulance billing please contact EMS/MC at 847-577-8811.
Requests for medical records can be made through the website chartswap.com or call 800-244-2345 or fax 800-329-5274.
Hearing more sirens than usual?
In August 2024, the Des Plaines Emergency Management Agency transitioned to a new emergency warning siren system. Alarms now activate automatically based on National Weather Service (NWS) data. There is new criteria for alarm activation, so residents may notice more sirens than before.
Sirens are automatically activated when wind speeds are forecasted or observed to exceed 80 miles per hour, when hail with a diameter of 2.75 inches or greater is forecasted or observed, and when a tornado warning is issued for the area.
These updates will improve the efficiency and reliability of our emergency warnings as part of our ongoing efforts to enhance public safety and emergency response capabilities.
Fire Department
Our Mission
The Mission of the Des Plaines Fire Department is to deliver excellent, professional Fire/EMS/Rescue services to the community.
DPFD Accreditation
In 2020, the Des Plaines Fire Department was awarded the Insurance Services Office (ISO) Class 1 Public Protection Classification (PPC) rating. This rating demonstrates a commitment to excellence as verified by a third-party.
ISO’s rating system evaluates departments on their communications systems, response times, the type and extent of training that personnel received and the maintenance and testing processes for equipment, as well as the department’s fire prevention efforts and public fire safety education.
ISO rates more than 46,000 fire departments throughout the United States on their overall ability to respond to fires. The PPC rating is sometimes used by insurance companies to calculate premium rates and higher classification ratings typically lead to better rates for residents.